Hey friends 👋
Thanks for the awesome questions! We were able to dive deep on so many critical issues.
As always, the video above is from Tuesday's Substack session where I diagnosed churn problems and called out AI solutions looking for problems. LinkedIn is linked below.
Substack Session (Tuesday):
Cameron had a conflict, so JDM tackled a scaling B2B SaaS with 15% monthly churn (up from 8%), an AI sales analysis tool getting "interesting but not actionable" feedback, and a fintech payments play missing revenue projections by 64%. The theme: distinguishing between product problems, people problems, and positioning problems.
Replay's above — hit play and dig in.
LinkedIn Session (Friday):
We had a great turnout on LinkedIn this week!
Here are the quick hits:
Manufacturing QC customization hell – Founder talked to 30+ manufacturers who all do quality control differently. Classic "service as software" trap where you end up building consulting disguised as a startup.
Job marketplace with no liquidity – Students want jobs, employers want pre-vetted candidates, but students can't be pre-vetted. When your two sides don't actually want to connect, you don't have a marketplace.
Legal automation getting polite nos – Lawyers claim they see "immediate value" but want social proof first. That's not early adopter behavior—that's validation theater in fancy suits.
MVP philosophy reset – Stop asking "what's my minimum viable product?" Start asking "what do I need to learn next?" Build the smallest thing to get that data, not some arbitrary feature checklist.
Catch the replay on LinkedIn and see how it all played out →
We're live every week:
Tuesdays 9am PT on Substack
Fridays 12pm PT on LinkedIn
Bring your questions, your traction woes, your failed features — or submit ahead of time.
Want the full schedule? Check the calendar of upcoming Office Hours events →
—JDM & Cam
